TERMS OF SERVICE

Welcome to HOSS. By using our website, placing an order, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. GENERAL

This website is owned and operated by HOSS (“HOSS,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website and all related services, including purchases and communications.

By accessing this site, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

2. PRODUCT INFORMATION

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is entirely error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

3. ORDERS & PAYMENTS

• All orders are subject to availability and confirmation of payment.
• Prices are listed in AED (or preferred currency) and may exclude applicable taxes and shipping fees.
• We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or unauthorized activity.

4. SHIPPING & DELIVERY

Please refer to our Shipping Policy for detailed information. Shipping times are estimates and may vary due to external factors.

5. RETURNS & EXCHANGES

We do not accept returns. However, exchanges are permitted within 7 days under certain conditions. For full details, please refer to our Return & Exchange Policy.

6. INTELLECTUAL PROPERTY

All content on this site—including images, text, logos, and graphics—is the intellectual property of HOSS or its licensors and may not be copied, reproduced, or used without written permission.

7. PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in the policy.

8. USER CONDUCT

You agree not to use the website for:

• Any unlawful purpose
• Uploading or transmitting viruses or malicious code
• Violating any applicable local, national, or international laws

9. LIMITATION OF LIABILITY

HOSS shall not be held liable for any indirect, incidental, or consequential damages resulting from the use—or inability to use—our products or services, including but not limited to loss of data or profit.

10. GOVERNING LAW

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be subject to the jurisdiction of the Dubai courts.

11. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us at: Info@hoss-ae.com

“We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).”